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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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5104370432

10901 MacArthur Boulevard, Oakland, CA, Suite 105

What is tufting?
Tufting is a rug-making process where yarn is punched through fabric using a tufting gun to create a handmade rug or textile piece.

 

Do I need experience to take a class?
No experience needed. Beginners are welcome. I guide you step-by-step from design to finish.

 

Where is TuTuft Studio located?
TuTuft Studio is located in Oakland, California. Exact address and parking details are shared after booking.

CLASSES & WORKSHOPS

What classes do you offer?
I offer:

  • Tufting 101 (Beginners)

  • Date Night Tufting Classes

  • Teen Classes (12–17)

  • Private & Group Workshops

  • Specialty events (Wine & Rug, Holidays, Pop-Ups)

 

How long are the classes?
Most classes are 3–5 hours, depending on the type of workshop.

 

What’s included in the class price?
All materials are included: yarn, fabric, tools, instruction, and finishing. You leave with your own handmade piece.

 

Can I bring my own design?
Sending the image is HIGHLY recommended, as to not take away from your time of learning and tufting. 

 

Are kids allowed?
Classes are age-specific. Teens (12–17) must register for designated teen classes. Adult classes are 18+.

CUSTOM RUG ORDERS

Do you take custom rug orders?
Yes. Custom rugs are available in select sizes and styles. Availability depends on current workload.

 

How do I place a custom order?
Submit a request through the Custom Order Form on the website. I’ll contact you to confirm details and pricing.

 

What sizes do you offer?
Common sizes range from 2ft to 5ft, but custom sizing may be available upon request.

 

How long do custom orders take?
Turnaround time is typically 2–6 weeks, depending on complexity and current orders.

 

Is a deposit required?
Yes. A non-refundable deposit is required to begin all custom work.

PICKUP, SHIPPING & CARE

Do you ship rugs?
Yes. Shipping is available for custom rug orders. Shipping costs are calculated separately.

 

Do you offer local pickup?
Yes. Local pickup in Oakland is available by appointment.

 

How do I care for my rug?

  • Vacuum gently (no beater bar)

  • Spot clean with mild soap and water

  • Avoid excessive moisture

  • Indoor use recommended unless specified

POLICIES

What is your cancellation policy?
Class bookings are non-refundable but may be rescheduled with advance notice (48–72 hours depending on event).

 

What if I’m late?
Late arrivals may shorten your work time. No refunds for missed classes.

 

Do you allow refunds on custom rugs?
No refunds on custom work once production has begun.

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